Effective Date: 24.03.2025
Last Updated: 19.04.2025
We at EXIM Berlin Trading & Logistik GmBH, based in Germany, are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us through our website, in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller Information
Company Name: EXIM Berlin Trading & Logistik GmBH
Company Address: Alexander-Meißner-Straße 52, 12526 Berlin, GERMANY
Email: admin@eximberlin.com
The data controller is the legal entity that determines the purposes and means of the processing of your personal data.
2. What Data We Collect
We collect personal and technical information through the following channels:
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When you contact us (via form, email, or phone): your name, email address, phone number, company name (optional), and message content.
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When you browse our website: IP address, browser type, language preferences, date and time of access, pages visited, and referring URLs.
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When you make a transaction: vehicle-related information, billing and delivery details, and communication records.
We only collect data that is necessary for the operation of our services or that you choose to share with us.
3. Purpose of Data Collection
We collect and use your data to:
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Respond to your inquiries and provide you with relevant vehicle offers.
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Facilitate the sale or purchase of new and used trucks.
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Fulfill contractual obligations and provide customer service.
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Improve the functionality and content of our website.
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Comply with legal requirements and ensure the security of our systems.
We do not use your personal data for profiling or automated decision-making.
4. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on one or more of the following legal grounds:
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Consent – when you actively provide us with your information (e.g., via contact form).
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Contract – when data processing is required to fulfill an agreement with you.
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Legal Obligation – to meet regulatory or tax-related responsibilities.
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Legitimate Interest – to improve our services and prevent fraud.
You have the right to withdraw your consent at any time without affecting the legality of prior processing.
5. Data Sharing and Third Parties
We treat your data with strict confidentiality.
However, we may share your data with the following categories of trusted third parties, only if necessary:
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Logistics and transport partners
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IT service providers (e.g., web hosting, email services)
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Legal, accounting, or tax professionals
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Governmental authorities if legally required
All third parties are contractually obligated to process your data securely and in compliance with GDPR.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance user experience and gather website usage statistics.
Types of cookies we use:
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Essential cookies – necessary for site functionality
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Analytics cookies – to understand visitor behavior
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Preference cookies – to remember your settings
You can control cookie settings through your browser. A cookie banner will appear on your first visit to allow you to consent.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods vary depending on the data type:
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Contact inquiries: up to 12 months
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Contractual records: up to 10 years (based on legal requirements)
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Website logs: typically 14–30 days
Once the retention period ends, your data is securely deleted or anonymized.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
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Right to access – request information about your stored personal data.
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Right to rectification – correct inaccurate or incomplete data.
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Right to erasure – request deletion of your data (“right to be forgotten”).
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Right to restrict processing – under certain legal conditions.
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Right to data portability – receive your data in a machine-readable format.
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Right to object – to processing based on legitimate interest or direct marketing.
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Right to withdraw consent – at any time.
To exercise any of these rights, contact us at admin@eximberlin.com .
9. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure. This includes encrypted communication, secure servers, and access control systems.
Despite our best efforts, no system is completely immune to risks. Therefore, we encourage you to contact us immediately if you believe your data is being misused.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we do, we will revise the “Last Updated” date at the top.
You are encouraged to review this page regularly to stay informed about how we are protecting your data.
11. Contact
For questions about this policy or your personal data, please contact:
Email: admin@eximberlin.com
You also have the right to file a complaint with the supervisory authority:
Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Website: https://www.bfdi.bund.de